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NAHQ CPHQ (Certified Professional in Healthcare Quality) Exam is a certification exam designed for healthcare professionals who want to demonstrate their expertise in healthcare quality management. CPHQ exam is developed and administered by the National Association for Healthcare Quality (NAHQ), a non-profit organization that promotes healthcare quality through education, networking, and advocacy. The CPHQ Certification is recognized as the gold standard in healthcare quality management and is highly regarded by employers in the healthcare industry.
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NAHQ Certified Professional in Healthcare Quality Examination Sample Questions (Q47-Q52):
NEW QUESTION # 47
A local health center is launching a community health assessment. What data is recommended to identify the potential needs of the population?
- A. top five diagnoses for patient visits
- B. number of fast food restaurants in the area
- C. highest level of education of healthcare professionals
- D. zip codes for patients frequently using the emergency department
Answer: A
Explanation:
When launching a community health assessment, identifying the top five diagnoses for patient visits is recommended to understand the prevalent health issues within the population. This data helps pinpoint the most common health concerns and prioritize areas for intervention and resource allocation. It provides a clear picture of the community's health needs, which is essential for planning effective public health strategies.
* Zip codes for patients frequently using the emergency department (A): This can identify geographic areas of need but does not provide direct information on the types of health issues prevalent in the community.
* Highest level of education of healthcare professionals (B): This is related to workforce capabilities rather than community health needs.
* Number of fast food restaurants in the area (D): While relevant to understanding certain social determinants of health, it does not directly identify specific health needs.
References
* NAHQ Body of Knowledge: Community Health Assessment and Needs Identification
* NAHQ CPHQ Exam Preparation Materials: Data Collection for Community Health Improvement
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NEW QUESTION # 48
The expectation to maintain continuous survey readiness must be supported and driven by the
- A. compliance officer.
- B. executive team.
- C. risk manager.
- D. quality team.
Answer: B
Explanation:
The expectation to maintain continuous survey readiness must be supported and driven by the executive team. Leadership commitment from the highest levels of the organization is crucial for fostering a culture of readiness and ensuring that all staff are engaged in maintaining compliance with accreditation standards. The executive team's support ensures that the necessary resources, policies, and procedures are in place to sustain continuous readiness.
Quality team (B): The quality team plays a key role in survey readiness, but their efforts must be supported by the executive team.
Risk manager (C): The risk manager contributes to readiness by identifying and mitigating risks, but they cannot drive the organization-wide effort alone.
Compliance officer (D): The compliance officer ensures adherence to regulations, but continuous readiness requires broader leadership involvement.
Reference
NAHQ Body of Knowledge: Leadership and Continuous Survey Readiness
NAHQ CPHQ Exam Preparation Materials: Roles in Maintaining Survey Readiness
NEW QUESTION # 49
A healthcare quality professional can conclude that clinical performance measuresindisease specific certification programs are best supported by the
- A. practice guidelines.
- B. licensing requirements.
- C. compliance committee.
- D. regulatory requirements.
Answer: A
Explanation:
Clinical performance measures in disease-specific certification programs are best supported by practice guidelines. These guidelines provide a framework for continuously reliable care. The Joint Commission's commitment to this certification ensures your program meets clinical performance standards for targeted metrics as well as other compliance standards1. Disease-specific certification helps reduce unwanted variations in care and improve the patient experience, improve efficiencies and outcomes at a potential lower cost1. Therefore, practice guidelines play a crucial role in supporting these measures.
References: 1
NEW QUESTION # 50
Which of the following should a healthcare plan use to collect satisfaction data from its health plan members?
- A. data collected from the electronic health record
- B. claims data obtained from healthcare payors
- C. disease data obtained from disease registries
- D. data collected through questionnaires or surveys
Answer: D
Explanation:
To collect satisfaction data from its health plan members, a healthcare plan should use data collected through questionnaires or surveys. Surveys are a direct method of gathering feedback from members about their experiences, perceptions, and satisfaction with the health plan. This data is essential for understanding the strengths and weaknesses of the plan from the members' perspective, which can then be used to make improvements.
* Claims data obtained from healthcare payors (B): Claims data provides information on services used but does not directly measure member satisfaction.
* Disease data obtained from disease registries (C): Disease data tracks health outcomes but is not related to satisfaction.
* Data collected from the electronic health record (D): EHR data includes clinical information but does not capture member satisfaction directly.
References
* NAHQ Body of Knowledge: Patient and Member Satisfaction Measurement
* NAHQ CPHQ Exam Preparation Materials: Collecting and Analyzing Satisfaction Data
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NEW QUESTION # 51
Which of the following best describes the goal of the Healthy People Initiative?
- A. Reduce the spread of infectious disease and prevent pandemics.
- B. Allocate funding to prevent disparities related to social determinants of health.
- C. Support health promotion and disease prevention across the lifespan.
- D. Provide each state with individualized plans for Improving vaccination rates.
Answer: C
Explanation:
The Healthy People Initiative, since its inception in 1980, has set measurable objectives to improve the health and well-being of people nationwide12. At the beginning of every decade, a new iteration of the initiative is launched that addresses the latest public health priorities and challenges12. The initiative is designed to guide national health promotion and disease prevention efforts to improve the health of the nation34. The Healthy People 2030, the initiative's fifth iteration, has an increased focus on how the environments where people are born, live, learn, work, play, worship, and age affect health12. Therefore, the goal of the Healthy People Initiative aligns with option B: Support health promotion and disease prevention across the lifespan.
NEW QUESTION # 52
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